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Independence · Support at Home

Transport & Escorted Outings

Door-to-door, with a helping arm

Door-to-door transport with a carer who walks you in — to the GP, the hospital, the temple, church or yum cha. $30 (0–20km), $60 (21–50km), $90 (51km+).

What's included

  • Medical appointment transport
  • Carer escorts you inside
  • Interpreting at appointments
  • Shopping & social outings
  • Wheelchair-friendly vehicles
🧭 How this service works
Personal care, social support, remedial massage and transport all follow the same path: define the need, confirm the hours, dispatch, then sign off on the day.
  1. Submit the request
  2. Define exactly what's needed
  3. Confirm hours and scope
  4. Job dispatched and accepted
  5. Worker and senior agree time & place
  6. Service delivered
  7. Senior rates and signs
See the full flow chart

How funding works for this service

Means-tested contribution: full pensioners 5%, self-funded retirees up to 50%. Personal care becomes $0 out-of-pocket from 1 Oct 2026. Not sure of your level yet? Our application service is free.

Try the budget calculator Apply for funding

Related services

Personal Care

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Social Support & Companionship

Company, conversation and getting out the door

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Respite Care

Rest for family carers, without guilt

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