CareU is the family-facing home aged-care brand of VHD HR Group, Australia's leading bilingual medical & aged-care workforce institution — 800+ bilingual staff, our own carer training academy, and deep partnerships with hospitals and rehabilitation hospitals.
You focus on life; we look after Mum and Dad at home — with bilingual concierges, funding navigation and fully transparent billing that reaches your phone, wherever you are.
Hospital-in-the-Home, post-discharge home wards, rehab programs with partner rehabilitation hospitals, hydrotherapy referrals, palliative and dementia specialties.
Our academy trains bilingual carers to RN-led standards — so 'better staffing' isn't a slogan, it's a pipeline.
A flat 10% care-management fee, real-time itemised statements, and a 15-day cooling off with no exit fees. Trust cannot be automated — but it can be proven, line by line.
“CareU arranged a complete home ward and medical supplies before I even left hospital — I got through the transition safely at home.”
— Aunty Su, Waterloo“Five concierges in one WeChat group — every request answered, patiently explained. They make the complex system simple and efficient.”
— Grandpa Lu, Hurstville“They didn't just care for my daily life — they arranged rehab and hydrotherapy that truly eased my pain and rebuilt my strength.”
— Grandma Liu, GordonSydney (head office & North Sydney showroom), Perth, Adelaide and Brisbane — with bilingual concierges in every city and a QLD fee-agreement edition for Brisbane families.
Talk to your city's concierge How our concierge model works