Both models are delivered by the same bilingual CareU team. What changes is the depth of management and how your budget gets used. Simple, self-managed needs suit the 10% standard model; complex, chronic or language-dependent needs suit the 25% MDT model.
Neither model is "better". The right one is the one that matches how much coordinating your family can realistically absorb.
| Item | Standard · 10% | MDT · 25% |
|---|---|---|
| Management fee | 10% care management | 10% care management + 15% MDT team = 25% |
| Your team | Bilingual concierge + support worker | Concierge + support worker + OT + AHA + physio + registered nurse |
| Rehab management | Referred as needed; each discipline works separately | Monthly case conference; the team jointly owns the rehab goal |
| Core hourly rate | $90 / hr (weekday standard hours) | $90$72 / hr — 20% lower, and the co-contribution base falls with it |
| Co-contribution | Paid by the client month to month | CareU pays it up-front, settles with you afterwards, and our funding team optimises how it is claimed |
| Budget & rollover | Reconciled with the government quarterly; unspent funds roll over only up to 10% of the quarter's remainder — the rest returns to government | The monthly budget is used in full; some services can be pre-purchased and locked in, so nothing is lost at quarter end |
| Flexibility | Rostered to a fixed plan; changes require a new application | Service mix and frequency adjust monthly with rehab progress — handled inside the team |
| Reporting | Service records and statements synced to WeChat | Monthly rehabilitation report (function, vitals, progress metrics) + statements, synced to the children on WeChat |
For comparison only — final rates, inclusions and government budget rules are confirmed in your personalised quote and service agreement.
The government pays your classification budget quarterly. The management fee is taken from that budget — the rest is delivered to you as hands-on care.
Your dedicated concierge team, care plan, rostering and coordination, My Aged Care reporting and WeChat account sync.
Monthly integrated rehabilitation management by the OT, allied health assistant, physiotherapist and nurse — case conference plus a monthly progress report.
Spent entirely on nursing, personal care, allied health, domestic help, meals and transport — at the MDT discounted rate where it applies.
| Quarterly budget $9,924.35 | Standard · 10% | MDT · 25% |
|---|---|---|
| Care management (10%) | $992.44 | $992.44 |
| MDT allied-health team (15%) | — | $1,488.65 |
| Available for care | $8,931.91 | $7,443.26 |
| ≈ personal-care hours it buys | 89.3 hrs @ $100/hr | 103.4 hrs @ $72/hr |
Because the MDT hourly rate is roughly 20% lower, a higher management fee does not automatically mean fewer hours of hands-on care. It does mean fewer dollars available for services that are not discounted — clinical and allied-health visits. Run your own classification through the calculator to see both sides.
Open the side-by-side calculatorConventional home care sends services to your door; the MDT model sends a rehabilitation team to your door. The extra 15% funds an OT, allied health assistant, physiotherapist and registered nurse who jointly own your parent's monthly rehabilitation outcome — assess, prescribe, deliver, review.
Assesses home function and safety, sets functional goals, prescribes assistive technology and home modifications, and leads the monthly plan review.
Delivers the therapist's prescribed daily exercise program at home — high frequency, low cost, so the plan actually lands in everyday life.
Gait, balance, falls-risk and strength programs, with measured monthly progress rather than a vague sense of improvement.
Medication, wounds, chronic disease and vitals monitoring — spots decline early and escalates it to the MDT case conference.
The OT and nurse visit to assess function, vitals and risk, and to quantify the baseline.
OT, physio, AHA and nurse hold a joint monthly conference and agree the plan together.
The AHA and support workers carry out the prescribed training and care at high frequency.
A monthly rehabilitation report goes to the family on WeChat, and next month's plan is adjusted.
Families on the MDT model agree to use the full approved monthly budget on care and rehabilitation. Rehabilitation is dose-dependent — sufficient frequency is what makes measurable monthly progress possible, and what lets the team be accountable for the result.
On the MDT model CareU pays your participant co-contribution on your behalf, then settles with you. Our funding team also optimises how services are categorised and claimed, to keep the contribution-bearing portion as small as legitimately possible.
Weekday standard hours (06:00–20:00). MDT clients pay $72/hr instead of $90 on core support services. Clinical and allied-health rates are unchanged, and surcharges still apply outside standard hours.
| Service | Standard · 10% | MDT · 25% |
|---|---|---|
| Personal care | $100 | $90$72 |
| Social support & community engagement | $100 | $90$72 |
| Therapeutic services for independent living | $120 | $90$72 |
| Domestic assistance | $95 | $90$72 |
| Nursing care · registered nurse | $150 · $160 | $150 · $160 |
| Occupational therapist · physiotherapist | $200 · $185 | $200 · $185 |
| Respite · remedial massage | $100 · $150 | $100 · $150 |
| Transport (0–20 / 21–50 / 51+ km) | $30 / $60 / $90 | $30 / $60 / $90 |
Full rates for all 30+ services are on the price list. Surcharges: non-standard hours 125%, Saturday 150%, Sunday 200%, public holidays 250%. Two-hour minimum on all bookings.
Bilingual PDFs — the same documents your concierge will walk you through. Read them with your family before you decide anything.
10% care-management model: SAH budgets by level, co-contributions, all service rates, AT-HM process, surcharges and contract terms. 14 pages.
Download PDF · 4.2 MBThe multidisciplinary rehabilitation program: the four disciplines, the monthly cycle, the 75/10/15 split, the $72/hr rates and the co-contribution commitment. 10 pages.
Download PDF · 3.8 MBThe whole decision on a single page: who each model suits, and every line item that differs. Print it and take it to the family discussion.
Download PDF · 0.8 MBTell us your parent's classification and what a typical week looks like. We'll model both options on your actual budget and send you the numbers — in Chinese, on WeChat, with no obligation.