Coordination is the service most providers forget to deliver. At CareU it's the product: five concierges per senior, a real-time app for the family, and a workforce we train ourselves.
Every request travels a six-step loop: listened to on WeChat → triaged → matched & dispatched → completed → billed instantly → family notified. Professionalism you can see in every job done right.
Hears every need, books every visit
Explains every dollar to the family
Watches chronic conditions with your GP
Sources equipment & modifications
Arranges therapy & nutrition plans
Quarterly balance, the 10% fee and every service charge itemised in real time — statements 30 days faster than traditional providers.
Children overseas can book visits, read handover notes and rate every single service from the app.
Fall alerts, sleep-breathing monitoring and heart-rate trends — contact-free sensors, family dashboard, instant WeChat alerts.
We work hand-in-hand with hospitals and rehabilitation hospitals: discharge planning before you leave the ward, a home ward stocked before you arrive, then Hospital-in-the-Home nursing and rehab — hydrotherapy, physio, falls prevention — continuing at home with every session recorded.